Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | KeenART stands out... I've been from one side of Canada to the other, and I've seen a lot of printers. KeenART stands out as one of the best I have seen. They specialize in fine art prints, so they are better set-up for making superior small-batch high-quality prints than an outfit that relies on volume sales. The staff is knowledgeable, helpful, friendly, and easy to talk to. Turnaround times are super fast, and the work is accurate. Prices are reasonable, given the high quality of the final output. I have a wide variety of excellent art materials to choose from. They even matted my work! Cheap materials makes for cheap art, I say, but KeenART is quality all of the way! Five stars out of five!
Jeff Shyluk, Port Coquitlam | excellent quality The frames arrived safely last Wednesday. They are of excellent quality and should be just right for their intended use.
John, | Quality paiting I got the painting on Friday. Its beautiful: Perfect size, beautiful contrast of colors, great attention to detail, filled with areas of perfection and imperfections. The more I see the painting the more I fall in admiration for it. The painter has made her smile beautiful and realistic .
Thank you for the painting and thank you for being patient with me.
Shahraam, |